Questions answered

Read this before you connect anything.

What MoonSignal is, what it can access, what it cannot do, what you still pay for, and where the owner remains responsible.

A private AI media buyer that connects Claude to your advertising and business data so you can plan, build, create, analyze, and prepare changes by chatting.
No. The setup is done with you, and daily use happens in ordinary language. MoonSignal should explain unfamiliar terms before asking you to approve a decision.
No. The expert playbooks live inside your private MoonSignal engine. Claude pulls the relevant workflow through the connector when the task requires it.
No. Account-level connection or customization actions remain controlled by the user or organization administrator. MoonSignal reduces setup to the supported connector flow and does not claim Claude can silently install account features.
Meta Ads and Google Ads are the core connections. Shopify and Klaviyo can be added for ecommerce truth, and Higgsfield can be added for creative generation.
The default MoonSignal setup creates new work paused and requires approval for launch and meaningful budget changes. Any future automation mode must be explicitly enabled under a defined policy.
Delete tools are intentionally not exposed in the guarded setup. Pausing and archiving workflows preserve account history and reduce destructive risk.
In the connected service environment as encrypted secrets—not pasted into chat messages or returned as part of campaign output. Exact controls are confirmed during installation.
Yes. MoonSignal is designed to read existing history, audit the structure, identify waste, and prepare improvements without forcing a complete rebuild.
No responsible operator can guarantee sales, leads, ROAS, or profit. The product provides faster analysis, disciplined workflows, execution tools, and guardrails. The offer, market, product, website, and sales process still affect outcomes.
MoonSignal can blend store revenue and advertising spend and apply the margin or cost inputs you provide. It should not call platform-attributed ROAS net profit, and the accuracy of profit estimates depends on complete cost data.
Claude sends a structured creative brief to the connected Higgsfield workflow using approved source photos and brand context. The resulting options return to chat for review before an asset is added to a campaign.
MoonSignal reports which service needs attention and provides the reconnect path. It should not pretend an account is healthy when the underlying authorization has expired.
It covers the standard installation described on the pricing page. Ad spend, the client’s AI plan, optional creative usage, optional human management, and any disclosed infrastructure fee are separate.

Still unsure? Bring the hard question.

The setup call is for determining fit and showing the workflow—not forcing a checkout.

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